We welcome visitors.
Thank you for helping us ensure the dignity, privacy, and safety of people in our programs by following the guidelines below.
The information found on this page will assist visitors coming to Natchaug Hospital's main location, Mansfield Center.
For visitor information at other Natchaug locations, please contact those locations directly.

Help us to Serve You and Your Family Better
Natchaug Hospital wants to meet the needs of the people we serve. We welcome your ideas about how to make our programs better.
If you are worried about the care you or a loved one is receiving at Natchaug Hospital, please contact the director of the program.

Guidelines
Please help us protect the privacy and safety of our patients and family members.
Please respect these guidelines:
- Photo ID is needed for each visitor (except children under 16 with a family member).
- Please, no more than two visitors at a time.
- Visitors under 16 must be with an adult.
- Visitors under the age of 12 must be approved by the doctor.
- Visitors may not smoke at the hospital.
- visitors are not allowed to have food, drinks or cell phones while visiting patients.
The hospital reserves the right to impose restrictions on visitation in order to ensure the safety and/or medical needs of our clients, visitors and staff.
Visiting Hours
Adult Inpatient Unit:
- Monday-Sunday: 6:15 PM - 7:15 PM
- Tuesday: 3 - 4 PM*
- Saturday: 2 - 3 PM*
*For families coming to the multi-family group
Patients at the hospital for drug or alcohol treatment may not have visitors for 72 hours after admission. The staff closely watches their health and makes sure they are safe.
Adolescent Inpatient Unit:
- Mon - Fri: 6:15 PM - 7:15 PM
- Sat & Sun: 1:15-2:15 PM and 6:15 - 7:15 PM
Children’s Unit:
- Mon - Fri: 6:15 PM - 7:15 PM
- Sat & Sun: 1:15-2:15 PM and 6:15 - 7:15 PM
PLEASE NOTE: The hospital knows that the support of loved ones is a key part of the recovery process. If you need to visit at times other than regular visiting hours, please contact the patient’s primary therapist. The therapist may be able to make a plan for another time to visit.