There are payphones on the Adult and Adolescent Units (the Adolescent Unit payphone does not accept incoming calls - outgoing calls only). Children use the phone at the nurses’ desk to talk with their families, guardians, and others. The child’s therapist will help the child decide who to call.
- To respect the interests of each patient, phone calls are limited to 10 minutes.
- Calls coming in during group sessions will be returned in order to not disturb the group.
- A patient who needs a longer call or a call during group time can make plans with their therapist.
Pay Phone Numbers:
860.456.9703 • 860.456.9713 • 860.456.9812
Other Important Phone Numbers:
Interim Director of Nursing & Patient Safety Officer:
Client Rights Officer:
860.456.1311 x69860 or toll-free 1.800.426.7792 x69860
PLEASE NOTE: During the week, calls placed after 8:00 PM are less likely to disturb school and treatment groups. Please make arrangements with staff if children or adolescents need to be available for calls during the day on weekdays, or for calls likely to take more than 10-minutes.