(Watch to learn about MyChartPlus) (Watch to learn about eCheck-in)

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Take Control with MyChartPLUS

With MyChart and MyChartPLUS, you can easily manage all aspects of your care, at anytime from anywhere. Put yourself at the center of your own health throughout every step of your wellness journey.

MyChart (mobile app) and MyChartPLUS (web site) are secure and personalized online tools that provide you with instant access to all of your medical information.  You can even access and manage information for family members. The easy navigation and robust functionality allows you to accomplish a number of actions without ever visiting the office. 

Registration is required. Get started.

Information at your fingertips

  • Allergies
  • Billing
  • Current medical conditions
  • Demographic info
  • Healthcare resources
  • Immunization records
  • Insurance
  • Lab & test results
  • Medical and surgical history
  • Medications
  • Past and upcoming appointments
  • Providers’ visit notes (specific conditions apply)
  • And more..

Manage your appointments, directly from your phone

Effortless Communication

It's never been easier for you to manage your appointments from beginning to end, directly from your phone in the language of your choice. You will receive clear communications, reminders and self-service options through text messaging, allowing patients to take immediate action.

Text messaging will be offered for

  • Confirm appointments
  • Cancel appointments
  • eCheck-in before arrival
  • Accept or decline wait list offers
  • Pay balances
  • Enroll in payment plans

Manage your care from start to finish

You can use MyChart’s convenient features to easily manage all your healthcare needs before, during and after your visit.

Before your visit

  • Find practices and providers
  • Schedule appointments (with select providers)
  • Update medical information
  • Grant and request healthcare proxy access
  • Complete forms and questionnaires for seamless check-in

Day of your visit

After your visit

  • Review your after visit summary
  • Review, update and request medications
  • Communicate with your provider and care team
  • Request medical record
  • Pay bills
  • Request customer support (technical, billing and records)
  • Share your clinical information outside HHC

Register with MyChart

For your convenience, there are many ways you can register a MyChart account:

  1. Sign up in the office during your next visit to receive an activation invite email with instructions
  2. Call 860.972.4993 to request an activation invite email
  3. Register online (identity verification is required)

Get technical support

Call 860.972.4993 for MyChartPLUS technical support

  • Available Mon. – Fri., 7:30 a.m. – 4 p.m. (excluding holidays)

Frequently Asked Questions

Get more details about MyChart and how you can put yourself at the center of your own health

Did you know?

You now have immediate access to more information in your MyChartPLUS electronic medical record, including additional clinical results and clinician notes as soon as they’re complete. This immediate access to information is part of the 21st Century Cures Act, an effort that Hartford Healthcare is taking to ensure transparency and fulfill our vision of being most trusted for personalized coordinated care.

Learn more

How do I connect?

NOTE: On Feb. 1, 2020, Natchaug began using MyChartPLUS for all new patients. To make a credit card payment for services prior to this date, please call the Customer Service telephone line at 860.456.1311 x69890.