Patient Rights & Privacy

Patient Rights

Natchaug Hospital is committed to honoring the rights of all people receiving treatment in our programs. More information is available – just ask any of our staff and they will help you.

Names and telephone numbers of organizations you can contact for help and / or more information are posted in our facilities, and copies are available for you upon request. Ask any of our staff if you want more information and they will help you.

You and your family should feel you can always voice your concerns. If you share a concern or complaint, your care will not be affected in any way. The first step is to discuss your concerns with your doctor, nurse, or other Natchaug Hospital caregiver. If you have concerns which are not resolved, please contact Natchaug Hospital’s Patient Advocate at 860.456.1311 x69860.

Joint Commission Notice: The public may contact the Joint Commission's Office of Quality Monitoring to report any concern or to register a complaint about a Joint Commission-accredited health care organization. To do this, you may call 1.800.994.6610 or complete an online Quality Incident Report Form available at

Información sobre los Derechos de Pacientes es disponible en Español.


Joint Notice of Privacy Practices

Your Information. Your Rights. Our Responsibilities.
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully

Patient Privacy


Your Rights as a Client

Learn more about applicable Connecticut State Statutes and Federal Laws and Regulations regarding patient rights. 

Learn More