Health Information Management

Natchaug Hospital’s Health Information (HIM) Department is the administrative office of the hospital responsible for ensuring that patients’ medical records are complete, accurate, confidential and readily available for future patient care and clinical communication.

How to obtain a copy of your Medical Records

We can provide or release copies of medical records at the written request of patients or their authorized legal representatives. (If authorization is signed by a Legal Representative, a copy of the appropriate documentation verifying the individual's authority must be provided with the authorization.) There may be a per-page fee for copies.

How to contact HIM

Phone: 860.456.1311 ext. 69965

Fax: 860.456.1381


Hours: Monday – Friday, 8:00 AM – 4:30 PM; Closed on major holidays

Natchaug Hospital

Did you know?

You now have immediate access to more information in your MyChartPLUS electronic medical record, including additional clinical results and clinician notes as soon as they’re complete. This immediate access to information is part of the 21st Century Cures Act, an effort that Hartford Healthcare is taking to ensure transparency and fulfill our vision of being most trusted for personalized coordinated care.

Learn more