Our Philosophy
Natchaug Hospital is the primary provider of a regional system of care for children, adolescents and adults with mental illness and substance abuse problems.
Natchaug and its various community-based programs serve people of all ages and stations in life. Our goal is to provide the highest quality diagnostic and treatment services customized to address the special needs of each individual in our care.
At Natchaug, our philosophy of health care is based upon simple but powerful tenets:
- A person’s journey through the health care system should be as smooth as possible.
- People should be able to receive the care they need as close to home as possible.
We are fully committed to the dignity and privacy of our patients.
We believe in working as a team, educating and empowering our patients as much as possible to participate in their own care.
At Natchaug Hospital, we’re always there when people need us; we are always there to help people find their way.
Our Vision
Helping people find their way.
Our Mission
The Mission of Natchaug Hospital is to provide a continuum of accessible, community-based services for those living with psychiatric illness, chemical dependency, or emotional and related educational disabilities with a commitment to the dignity and privacy of those needing services, empowering them to participate in their own care, education and recovery.
Core Values
Hartford HealthCare (HHC), in partnership with its member organizations, initiated a new vision for an integrated system of care to ensure that clients receive compassionate, seamless, comprehensive and coordinated care. Part of the integrated vision is the adoption of system-wide core values, developed with full participation from each of the HHC system members. These core values are Integrity, Caring, Equity, Excellence, Integrity and Safety. They reflect our commitment to the people we help each and every day.