Good News for the Community!

Natchaug Hospital Earns Prestigious Joint Commission Gold Seal of Approval

Natchaug Hospital is pleased to report that it received a full three-year Gold Seal of Approval™ accreditation in both the Hospital and Behavioral Health categories for its network of behavioral health care services from the nation’s preeminent health care standards-setting and accrediting body, the Joint Commission. This prestigious achievement means that Eastern Connecticut can continue to look confidently to a hospital that meets or exceeds national standards for mental health and addiction treatment services.

“Natchaug Hospital’s ongoing compliance with Joint Commission standards, affirmed by this full accreditation, provides a valuable independent audit of our commitment to continuous quality improvement,” said Stephen Larcen, Ph.D., Natchaug Hospital President and CEO. “Joint Commission accreditation is among Natchaug Hospital’s many commitments to the goal of exceeding rigorous national standards for quality of care.”

The Joint Commission survey team’s audit, conducted from July 29 - August 1, 2008, included a thorough review of policies and procedures. Examiners also interviewed staff and patients, and observed the hospitals many programs in operation. This process provides a true validation of the quality of care provided, demonstrating Natchaug’s commitment to continuous improvement and the delivery of safe, high-quality care.

Natchaug Hospital, a private nonprofit organization and an affiliate of Hartford HealthCare, offers mental health and substance abuse treatment through programs in Brooklyn, Enfield, Groton, Mansfield, Montville, Norwich, Putnam, Vernon and Windham.

Joint Commission Notice: The public may contact the Joint Commission's Office of Quality Monitoring to report any concern or to register a complaint about a Joint Commission-accredited health care organization. To do this, you may call 1-800-994-6610 or send an email to complaint@jcaho.org.